Sheryl Dumasia is the Group Director – Client Experience at Lifecare International, a leading insurance, health, and wellbeing advisor in the Middle East & Africa, offering bespoke insurance solutions and workforce care and wellbeing services, where she leads client engagement and service excellence. With extensive experience across insurance, healthcare, and hospitality, she focuses on strengthening service delivery, enhancing client satisfaction, and supporting business growth. Holding a Chartered Insurance qualification in Human Resources, Sheryl brings a strong people-centric approach, aligning team performance with client needs and translating insights into tailored solutions. As a founding member of CURA Connect, she has played a key role in shaping Lifecare’s wellbeing offering through technology and partnerships. Her experience across the UAE, Qatar, and Kenya supports Lifecare’s client-first approach and long-term relationships.